You can make an appointment with the doctor or nurse by phoning the surgery or by calling in person when the reception is open.
GP and Nurse Practitioner appointments are also available online.
You have a right to express a preference of practitioner and we will do our best to give you an appointment with the doctor of your choice. Should your preferred doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.
One Appointment One Problem
Appointments are 10 minutes long. We ask that you try to observe the "One Appointment, One Problem" ethos by avoiding saving up your medical problems and bringing a list to the doctor or nurse practitioner. We strive to deal with each medical problem to the highest standard and this proves impossible if we are expected to deal with a number of problems in one appointment.
Also your appointment is booked for you only, so please do not expect the doctor to deal with the problem of a relative or a child in addition during your appointment. Please make a separate appointment for your relative/child if they need to see a doctor or nurse practitioner as well as yourself.
Any patient who arrives for their appointment more than 10 minutes late may be asked to re-book their appointment. The doctor or nurse practitioner is under no obligation to see a patient who arrives late and it is at their discretion.
If you need immediate treatment for a condition you feel needs urgent attention then please telephone the surgery. It is practice policy that any patient needing to see a doctor will be seen at the end of morning surgery and evening surgeries if necessary. When you telephone you will either be given advice over the phone, or be asked to come to the surgery to be seen.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.