Requesting a Prescription

Requests for prescriptions are not taken over the telephone for medicolegal reasons, as errors can occur in verbal communication. Please submit your prescription requests via the following channels;

1. Please allow a minimum of 3 working days’ notice from you / your pharmacy submitting a prescription request to it being available for collection, or sent to your pharmacy. It is your responsibility to order your medication in time to allow for this timeframe before being able to collect your prescription. If your request is rejected, we will contact you to arrange a medication review.
2. You should clearly indicate which surgery site, or pharmacy you wish to collect from on your original request.
3. If you have more than 1 repeat prescription, please try and order all your items together.
4. Please DO NOT telephone the Surgery for your prescription requests as it blocks the switchboard and we do not take prescription requests over the telephone to avoid any mistakes being made.
5. Please DO NOT add unauthorised prescriptions to your repeat request

Electronic Prescription Service (EPS)

Electronic Prescription Service is an NHS service where the surgery can send your prescriptions automatically to a pharmacy of your choice to get your medicines or appliances from. Bexley was one of the first areas in the country to start using this service in early 2012.

What does this mean for you?

• Instead of visiting your GP practice to collect a paper prescription, your GP will send it directly to a pharmacy of your choice, with no chance of it getting lost
• You may not have to wait as long for your prescription items, as there will be time to get your prescription items ready before you arrive
• If any of the medicines on your prescription are out of stock, they can be ordered before you come to collect

How do I choose A pharmacy to collect my medicines from?

Please speak to your chosen pharmacy to sign up for this service, or complete an EPS Nomination form (also available from reception) and return to the surgery.
Details of local pharmacies can be found on Find a pharmacy - NHS (www.nhs.uk)

Prescription Charges And Exemptions

Extensive exemption and remission arrangements protect those who are likely to have difficulties paying for NHS prescriptions, dental, optical and hospital travel costs.

NHS Charges

The NHS prescription charge is a flat-rate amount which successive governments have thought it to be reasonable to charge those who can afford to pay for their medication. These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per-item): £9.65
• 3-month pre-payment certificate: £31.25
• 12-month pre-payment certificate: £111.60

Prescription pre-payment plans offer real savings for people who need extensive medication. For further information on who can get free prescriptions and fees please visit the NHS website

*Prices correct as of 1 April 2023. Subsequent changes to prescription charges may be indicated here; NHS prescription charges - NHS (www.nhs.uk)